At Muzicenter, we strive to provide high-quality services for independent artists and musicians. However, due to the nature of digital services, we have a strict no-refund policy except in specific circumstances outlined below.
1. Eligibility for Refunds
Refunds will only be considered in the following cases:
✔ Service Not Delivered: If Muzicenter fails to deliver the agreed-upon services within the specified time frame.
✔ Technical Errors: If an error on our end prevents the successful execution of your campaign or service.
✔ Unauthorized Payment: If a payment was made without your authorization and is reported within 7 days of the transaction.
2. Non-Refundable Cases
🚫 Completed Services: Once a service has been delivered or a campaign has started, no refunds will be issued.
🚫 Failure to Provide Required Information: If you fail to provide the necessary details for your campaign, a refund will not be issued.
3. Refund Request Process
If you believe you qualify for a refund, follow these steps:
1️⃣ Contact Us within 7 days of purchase.
2️⃣ Provide your order details and a clear reason for the refund request.
3️⃣ Our team will review the request and respond within 5-7 business days.
4️⃣ If approved, refunds will be processed to the original payment method within 10 business days.
4. Changes & Cancellations
Service Modifications: If you need changes to your order, contact us within 24 hours of purchase. We’ll try our best to accommodate requests.
Campaign Cancellations: Once a campaign has started, it cannot be canceled or refunded.
5. Contact Us
For any refund-related questions, reach out to:
🌐 [Officialmuzicenter.com]
By purchasing our services, you agree to this Refund & Returns Policy. Muzicenter reserves the right to modify this policy at any time.